Frequently Asked Questions

How can I get in contact with support?

You can get in contact with support by emailing us at support@cloud-plug.com with your enquiry.

What support do I receive after a purchase?

None of our products come with support. Both free and paid. To receive support on free and paid products simply choose between the two options “6 months” or “12 months” so we could help you out.

How do I become a vendor?

Simply click the “Start Selling” button at the top right of our website and you should be good to go!

How much money can I make if I sell my products on your marketplace?

It really depends on your product, how easy it is to use, if it’s a good niche product that can be widely used and integrated and also it is up to you to advertise your products. We recommend including a well written description and guide to attach to your products when you list them. This will build trust with potential buyers.

How do I register as a buyer?

You can register as a buyer by clicking on the “Start Selling” button at the top right of the website. Once you fill out all your information, make sure to check the “I am a customer” field. This will enable you speed through the checkout process since your information will be populated instantly.

What is this website used for exactly? What is the purpose of it?

We are persistently pursuing to provide all our vendors and buyers a “One-Stop Shop” for anything website related so you could build your next venture or sell your innovative products with ease. Simplicity is at the core of our business model.

What is the fee structure on CloudPlug?

Unlike other marketplaces and freelance websites out there, we charge a flat 10% fee on every transaction from the vendor and a 5% fee from the buyer. Our focus is to be able to make you as much money as possible and at the same time keeping the fees low. Fees are subject to change over time.

*If your question is not answered on the FAQ’s section, please make sure to reach out to us with your enquiry at support@cloud-plug.com. We usually respond within 1-2 hours.*